The making of Verily Me: A platform-first approach to personalized health

We are thrilled to announce the launch of Verily Me, our new consumer health app, alongside Verily Pre, our AI-native platform purpose-built for precision health. The launch of these two products is not a coincidence. The "making of" Verily Me is perhaps the best way to understand the power, speed, and reusability of the Verily Pre platform.

Verily Me was born from a clear consumer need. According to a just released Verily-sponsored survey by The Harris Poll, 75% of Americans indicate they would like an app that provides personalized health recommendations from a healthcare provider and helps them better understand their health over time. Our users also told us they wanted to see "all of my health information in one place.” Verily Me is our first step along the journey to develop a centralized hub that empowers consumers to manage their health proactively, enabling personalized recommendations from licensed clinicians based on individual medical history across doctors and health systems.

But how do you build such a complex, data-intensive app from the ground up? You don’t. You build it on a platform.

At Verily, we design our platform systems as modular, composable, and reusable building blocks. This means we aren't rebuilding foundational components like identity management, data ingestion, or workflow orchestration every time. Instead, we configure and integrate the capabilities of these existing, hardened systems to quickly create new solutions.

When you first use Verily Me, you are interacting directly with the Verily Pre platform. The application itself is built on our Precision Health Application Framework, which provides standard capabilities like caching and user session management, as well as streamlined CI/CD workflows for release and deployment. The app’s user interface, ranging from simple buttons to more complicated data visualization elements, is assembled from reusable Verily Design System components that ensure consistency across all Verily applications and surfaces like native applications and mobile and desktop web browsers. The secure account sign-up and identity verification process is managed by our “org, user, group management” pillar, which includes core systems like Customer Identity and Access Management and Identity Verification.

One core feature of Verily Me — unifying your health records from multiple providers for review by licensed clinicians — is a direct demonstration of our platform’s data capabilities. From a clinical perspective, care teams should not have to “make do” with incomplete medical histories for a patient as details can matter. From a tech standpoint, as shown in the product’s architecture, data is pulled from verified and secured sources, processed through our ingest system, harmonized into FHIR and stored in our central FHIR Store, a standardized data repository. From there, our enrichment modules begin their work to normalize, deduplicate, and otherwise curate personal health records. Pre’s extensible enrichment system can standardize data on a common medical term code set like LOINC or SNOMED, normalize units, calculate derived measures like BMI from height and weight, extract numerical values from PDF reports, invoke AI models and enrich the dataset with their output, and much more. We are continuously adding new enrichment modules to make data more comprehensive and actionable.

Throughout this process, our data governance systems track the provenance of data from its various origins through transformations and enrichments, then creates audit logs of when data is accessed, to make sure we understand the full data lifecycle and can trace back to the source of health data and recommendations if needed. Similarly, our data quality systems automatically perform a range of evaluations to make sure that data is not corrupted during ingestion or transformation and provide data quality dashboards that software engineers, data scientists, and clinical informaticians use to monitor data pipelines and respond to any issues. Verily Pre’s standardized FHIR-based data model is extensible, which means Verily Me and other solutions can support new data sources in the future, like a user’s smart devices.

A unified record is powerful, but Verily Me is designed to make that data actionable. This is handled by our “configuration and orchestration” platform pillar. For example, the feature to generate a health check is a workflow capability that triggers an analysis of your health records. This creates a task for a licensed provider to review. Once approved, an action is created and delivered to your app, such as the “Take action: diabetes screening” recommendation. Behind the scenes, these workflows, actions, and any related educational content are created, stored, and managed by Pre systems that ensure Verily Me surfaces the most appropriate, approved, and rigorously tested versions for each user. The configuration and orchestration pillar leverages builder and the Verily Content Management System for all things content, including stylized text, images, videos, email copy, and more. This entire flow is a reusable platform capability, enabling the delivery of health recommendations by licensed providers.

This platform-first approach is what allows us to innovate with speed and quality. The same foundational systems that power the Verily Me consumer experience are also the engine behind our enterprise-grade data solutions. For instance, our data store and enrichment services are the core of Verily Pre Refinery, the powerful curation engine that transforms siloed, multi-source data into AI-ready assets. Our secure analysis environment, Verily Pre Workbench, is the scalable trusted research environment (TRE) used to build and analyze datasets, such as the Lifelong Cardiometabolic registry.

The most powerful demonstration of Pre’s AI-native design is our AI companion, Violet. Building safe, compliant, and useful AI in healthcare is an immense challenge. Verily Pre was purpose-built to support the entire AI model development lifecycle with investment in privacy, data security, and regulatory adherence.

Our data scientists and researchers used Verily Pre Workbench to prototype, build, and test the models that power Violet. But in healthcare, building the model is only the first step; rigorous evaluation is paramount. Verily Pre’s AI/ML infrastructure provides an evaluation framework combining automated testing using simulated patient-agent conversations, human-in-the-loop review, and manual assessment. For Violet, we conducted extensive evaluation with a cross-functional team of subject-matter experts, with a clinical assessment to oversee safety and effectiveness of the agent, such as a prohibition to provide medical advice and tools to effectively triage potentially urgent situations.

Once Violet met these standards, Pre’s platform systems handled the complexities of deployment and hosting. The lifecycle doesn’t end at launch. We are monitoring Violet’s performance through user feedback and ongoing evaluation in production. This end-to-end model development lifecycle — from prototyping and evaluation to deployment and continuous monitoring — is a core, repeatable capability of the Verily Pre platform.

Verily Me is more than a new app; it is the tangible proof of what Verily Pre can do. History has shown that the most powerful and enduring platforms, from Salesforce to iOS, were accelerated by building best-in-class first-party applications. These applications serve as the proving ground, hardening the platform’s APIs, services, and infrastructure in ways that only real-world product demands can. Verily Me is our flagship first-party application, and it is just the beginning. It establishes Verily Pre as the definitive, AI-native platform for the future of precision health.

We gratefully acknowledge the contributions of the entire Verily product and engineering team who have worked to bring these solutions to life, especially Scott Burke (CTO), Ilia Tulchinsky (SVP, Software Development), and Gavin Bee (VP, Software Development for Verily Pre) for their leadership and vision.